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Terms & Policies

 
All prices listed on this Internet Site are in Canadian dollars.
 
Quality Guarantee
 
If you are not satisfied for any reason please contact us at info@ptisigns.com and we will do our utmost to find a suitable solution - whether it be replacing a specific product or money back guarantee - we stand behind our product.
 
Note that refunds are provided by way of credit on the original credit card for the purchase price.  Please note that we do not credit shipping charges.
 
Shipping Policies
 
Pickup
 
Pickup at this time is not permitted.  All orders will be shipped as outlined by the methods listed below
 
Shipping Methods & Rates
 
At Pinetree Innovations we primarly use Canada Post.  Rates will be calculated at time of checkout and the charges will be added to your order.
 
Shipping within Canada;
 
Parcels will be sent regular Letter Mail.  Large or oversized orders will be shipped Expedited Parcel.  Once the item is shipped delivery time is usually 1 to 10 business days depending on the shipping method used.   Pinetree Innovations Ltd. will use the appropriate shipping method at our discretion.
 
Shipping to United States;
 
Parcels will be sent regular Letter Mail.  Large or oversized orders will be shipped XpressPost.  Once the item is shipped delivery time is usually 5 to 15 business days depending on the shipping method used.   Pinetree Innovations Ltd. will use the appropriate shipping method at our discretion.  The customer is responsible for any duties and/or taxes when the package is received.
 
How will I know my order has shipped?
 
Once your order is shipped you will receive an email notification from us to the email address you specified at time of ordering.
 
Tracking your packages;
 
If your package was shipped Letter Mail tracking will not be available.   If sent by other methods the shipping notification email you receive from us will include a tracking number to be used on the specified carrier's website.
 
Undeliverable Packages;
 
Every once in a while we have packages returned to us because it was undeliverable.  
 
If this occurs due to an error on our part we will contact you to find out whether you would prefer us to re-ship the item at no additional cost to you.  If this occurs due to a customer providing an incorrect address we will contact you to find out if you would like us to re-ship the item at your expense.
 
We may receive packages as undeliverable for the following reasons;
    - Incorrect address information
    - Recipient failed to pick up package at shipping outlet
 

Terms & Conditions
 
Your use of this Internet Site in any manner, including browsing or making a purchase, constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them.  Pinetree Innovations Ltd. reserves the right to modify or change the Terms and Conditions at any time without prior notice to you.
 
You may copy electronically or print hard copies of any of the Web pages from this Internet Site provided that such copying or printing is for your personal non-commercial and lawful use, and provided that such copies clearly display the trademark and any other proprietary notices of Pinetree Innovations Ltd..  Except when express written authorization is granted by Pinetree Innovations Ltd., you may not copy, transmit, distribute, display, perform, reproduce, publish, transfer, or create derivative works obtained from this Internet Site.
 
This Internet Site may contain links to other Internet Sites, which are provided to you for your convenience.  Please note that the provision of any links to other Internet Sites does not constitute an endorsement by Pinetree Innovations Ltd. of such linked Internet Sites.  All other Internet Sites are wholly independent from this Internet Site and from Pinetree Innovations Ltd. and Pinetree Innovations Ltd. have no control or power over such other Internet Sites including their content.  If you visit any of the linked Internet Sites, we urge you to review their respective terms and conditions of use as well as their policies on privacy and security.
 
You warrant to Pinetree Innovations Ltd. that you will not use this Internet Site for any purpose that is either unlawful or prohibited by the Terms and Conditions.  You agree not to use this Internet Site in any manner which could cause it to be disabled, damaged, overloaded, or impaired or interfere with any other person's use and enjoyment of this Internet Site.  You may not misrepresent your identity or location as a user and you may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through this Internet Site.
 
"ptisigns.com", logos and trademarks, as well as certain other names, words, logos, slogans, images, marks, trade names, and trademarks used on this Internet Site are the properties of their respective owners.  You may not use, reproduce, copy or manipulate any such logos, trademarks, slogans, images, marks, or trade names in any manner without the prior written consent of the owner.
 
All content on this Internet Site is provided on an "as is" and "as available" basis.  Pinetree Innovations Ltd. disclaims, and you hereby waive, any and all warranties and liabilities of Pinetree Innovations Ltd., whether express or implied, arising by operation of law or otherwise, with respect to this Internet Site or any other Internet Site linked to this Internet Site and any content on this Internet Site or any other Internet Site linked to this Internet Site, including but not limited to, any: implied warranty of merchantability or fitness for a particular purpose; implied warranty of non-infringement; and claim in tort (including negligence). Without limiting the foregoing you acknowledge that Pinetree Innovations Ltd. does not represent or warrant that this Internet Site will be accessible without interruption  or that this internet site or the server that makes this internet site available are free from errors, defects, design flaws or omissions or from viruses or other harmful components.
Pinetree Innovations Ltd. does not warrant the accuracy, integrity or completeness of the content provided in this Internet Site, including any advice or similar information obtained by you from us or through this Internet Site.  Pinetree Innovations Ltd. do not make any representation that the content provided is applicable or appropriate for use in locations outside of Canada.
 
In no event shall Pinetree Innovations Ltd., employees or other representatives be liable, whether in contract, warranty, tort (including negligence - whether active, passive or imputed), product liability, strict liability or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, this Internet Site or any content on this Internet Site even if Pinetree Innovations Ltd. or it's representative has been advised of the possibility of such damages.  If you are dissatisfied with this Internet Site and the content thereon, or the Terms and Conditions, your sole and exclusive remedy is to discontinue use of this Internet Site. 
 
In order to purchase through this Internet Site you agree to pay for all charges noted on this Internet Site as payable by you.  All prices listed on this Internet Site are in Canadian dollars.
 
Pinetree Innovations Ltd. make every effort to ensure that the information on this Internet Site is complete and current.  However, Pinetree Innovations Ltd. do not guarantee that the information contained on this Internet Site will not contain errors, inaccuracies or omissions.  Such errors, inaccuracies or omissions may relate to price or to product description or availability.  Pinetree Innovations Ltd. reserve the right to correct any error, inaccuracy or omission or to change or update the Internet Site without prior notice to you.  Pinetree Innovations Ltd. reserve the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed, and/or your credit card has been charged.  If your credit card has been charged for the purchase and your order is cancelled, Pinetree Innovations Ltd. shall issue a credit to your credit card.
 
These Terms and Conditions, the use of this website and any order or purchase made through the facilities of this website shall be governed by the laws of the province of Saskatchewan and the laws of Canada applicable therein.